3. Returns & Refunds

3.1 Change of Mind

If you change your mind about your purchase, you may request a return within 14 days of receiving your order.

Returned items must be unused, in their original packaging and in resalable condition. The cost of returning the item is the customer’s responsibility.

Once the returned goods have been received and inspected, any refund due will be made using the original payment method.

Original delivery charges are non-refundable. Where an order qualified for free delivery, the reasonable cost of the original delivery may be deducted from the refund, where permitted.

This does not affect your statutory rights. If an item is faulty, damaged, incorrect or not as described, please contact us as soon as possible so that we can advise you of the appropriate next steps.

Contact Romford Gift Centre Online sales@bettyboopfigure.co.uk        E. & O. E.

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